We’re here to help
At Burcii, your satisfaction is our priority. We want every part of your experience with us to feel effortless, personal and supportive. Whether you have a question about your order, our products or need assistance with something else, we are here to help you every step of the way.
Our dedicated customer service team is always ready to assist with any questions about your order, product use, or account.
If you need help with your order or product, you can reach us anytime at
Our customer service team is available Monday to Friday, 9:00 – 17:00
We aim to reply to all messages within 24–48 hours.
BURCII is a premium Dutch cosmetics brand founded by Burcin Kayabal, a professional makeup artist with a passion for empowering beauty and self‑expression. Every product is thoughtfully crafted, tested, and inspired by the elegance of natural ingredients and the art of confidence.
